My CRM Session @FCIH Intiatave Program

Last Wednesday, I’ve delivered a session about CRM “Customer Relationship Management” in my dear faculty “Faculty of Computers and Information – Helwan University” 🙂

Many many thanks to the organizers, and whoever made efforts to make this day successful. And for audiences, I wish you liked the session, and I’m waiting your feedback and opinions.

As I promised during the session, the following are some CRM resources and websites for those who are interested:

1. CRM:

2. Siebel CRM:


4. Open Source CRMs:

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